Does Amazon Accept EBT? Understanding Your Payment Options

Electronic Benefits Transfer (EBT) cards are a form of payment used by participants of the Supplemental Nutrition Assistance Program (SNAP), which provides nutritional benefits to supplement the food budget of needy families. Amazon, recognizing the growing need for accessible online grocery shopping, has made provisions for SNAP participants to use their EBT cards as payment for eligible food items. This integration allows for an array of products, including fruits, vegetables, meats, and dairy products to be purchased from the comfort of one’s home.

Amazon’s acceptance of SNAP EBT extends across the United States, covering a wide range of grocery and food items. This partnership with the U.S. government signals a significant move towards enhancing the convenience and accessibility of grocery shopping for SNAP recipients. Without the requirement of an Amazon Prime membership, individuals with SNAP benefits can easily shop for groceries online at, Amazon Fresh, and Whole Foods Market. This service considerably enriches the shopping experience for EBT cardholders by merging the benefits of online shopping with the specific needs of SNAP participants.

Overview of EBT Acceptance on Amazon

Amazon has embraced the use of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) cards as a method of payment for online grocery orders. This initiative is part of a USDA pilot program aimed at increasing accessibility to necessities for individuals relying on SNAP benefits.

Eligible customers across the United States can shop for groceries on, as well as on Amazon Fresh and Whole Foods Market where available. To use SNAP EBT on Amazon, customers simply add their valid EBT card and select the items labeled as SNAP EBT eligible, which includes an array of products such as:

  • Fruits and vegetables
  • Meat, poultry, and fish
  • Dairy products
  • Breads and cereals
  • Pantry staples

Non-food items and certain other products, however, are not eligible for purchase with SNAP EBT. The process necessitates that beneficiaries are aware of eligible items to ensure a smooth transaction.

Customers interested in utilizing their SNAP benefits on Amazon must first register their EBT card on their Amazon account. Once the SNAP EBT information is added, customers can then proceed to shop among the eligible items. Amazon’s SNAP EBT acceptance represents a significant step towards convenient access to food resources for those participating in the SNAP program.

How to Use EBT on Amazon

Amazon accepts SNAP EBT (Supplemental Nutrition Assistance Program Electronic Benefit Transfer) as a form of payment for eligible food items. Here’s how one can use their EBT on Amazon:

Step 1: Account Setup
First, individuals need to create an Amazon account if they don’t already have one.

Step 2: Add SNAP EBT Card
Once the account is set up, they must add their SNAP EBT card information to their Amazon account. To do this, they should visit the SNAP EBT section on Amazon and follow the on-screen instructions.

Eligible Items

  • Fruits and Vegetables
  • Meat, Poultry, and Fish
  • Dairy Products
  • Breads and Cereals
  • Pantry Staples (such as canned vegetables)

Items available for purchase with SNAP EBT will be marked as ‘SNAP EBT Eligible’.

Step 3: Shopping
When shopping, customers should look for the label indicating SNAP EBT eligibility. They can then add the eligible items to their cart.

Step 4: Checkout
During checkout, EBT cardholders select their SNAP EBT card as the payment method. It is important to note that delivery fees, service charges, and any non-food items must be paid for with another form of payment.

Non-food items, alcohol, pet food, and household supplies are not eligible for purchase with SNAP EBT. Additionally, while Amazon accepts SNAP EBT in all states where it operates delivery services, the availability of eligible food items may vary.

Using these steps, EBT cardholders can easily and efficiently use their benefits to purchase groceries and have them delivered to their homes.

Eligible Items for EBT Purchase

When using SNAP EBT on Amazon, customers have the opportunity to purchase a variety of food items that align with the program’s regulations. The following are categories and examples of eligible products:

  • Fruits and Vegetables: Fresh, frozen, canned, or packaged fruits and vegetables without added sugars or fats.
  • Meat, Poultry, and Fish: A range of options including beef, chicken, pork, and seafood.
  • Dairy Products: Milk, cheese, yogurt, and other dairy items.
  • Breads and Cereals: Whole wheat bread, rice, pasta, and breakfast cereals.
  • Snacks and Non-Alcoholic Beverages: Nuts, crackers, non-alcoholic drinks, and snack bars.
  • Pantry Staples: Cooking oils, flour, herbs, spices, and vinegar.

To make shopping easier, Amazon labels items that are SNAP EBT eligible. Below is an outline of the SNAP benefits as per Amazon’s listing:

Category Examples
Fruits and Vegetables Apples, berries, carrots, potatoes
Meat, Poultry, and Fish Chicken breasts, salmon, ground beef
Dairy Products Cheddar cheese, whole milk, Greek yogurt
Breads and Cereals Brown rice, oatmeal, whole grain bread
Snacks and Beverages Almonds, sparkling water, granola bars
Pantry Staples Olive oil, black pepper, baking powder

Items not eligible include alcohol, tobacco, pet food, household supplies, as well as hot foods or foods meant for immediate consumption. Users should look for the SNAP EBT Eligible label on products as they browse Amazon’s selection to ensure their purchase complies with the benefits program.

Amazon Programs Supporting EBT Users

Amazon has launched SNAP EBT acceptance on a nationwide scale, allowing individuals with valid SNAP (Supplemental Nutrition Assistance Program) benefits to purchase groceries online. This initiative offers greater convenience and access to a wide array of food items to those who are part of the SNAP program.

Shopping with SNAP EBT

Shoppers can use their SNAP EBT cards to buy groceries across Amazon platforms, including:

  • A broad selection of groceries available.
  • Amazon Fresh: Fresh produce and local favorites (where available).
  • Whole Foods Market: Health-centric and organic options (where available).

Eligible Items

Customers can look for products marked as “SNAP EBT Eligible“. These include:

  • Fruits, vegetables, meat, poultry, fish, dairy
  • Breads, cereals, canned goods, pantry staples
  • Snacks, seeds, non-alcoholic beverages


To sign up for using SNAP EBT benefits on Amazon, customers need to have a valid SNAP EBT card. The process is streamlined through Amazon’s dedicated platforms for EBT users.

Discounted Prime Membership

Amazon also offers a discounted Amazon Prime membership for those with EBT or government assistance, which provides:

  • Free shipping on Prime-eligible items
  • Access to Prime Video, Prime Music, and more
  • Additional savings and deals exclusive to Prime members

This program ensures that the benefits of Amazon Prime are more accessible to a broader span of customers, further reinforcing the company’s commitment to making grocery shopping more inclusive for all individuals regardless of their socio-economic status.

Geographical Availability of EBT on Amazon

Amazon has been authorized by the United States Department of Agriculture (USDA) to accept Supplemental Nutrition Assistance Program (SNAP) Electronic Benefit Transfer (EBT) for online grocery orders. As part of a USDA pilot program, the online retailer’s SNAP EBT acceptance is widespread across the United States.

As of 2020, a number of states were added to the program, broadening Amazon’s reach to SNAP beneficiaries. These states include:

  • Colorado
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • New Jersey
  • New Mexico
  • Vermont
  • Virginia
  • West Virginia
  • Wisconsin

Amazon continues to expand the service, with the intention of covering more areas. As such, beneficiaries are encouraged to keep updated with Amazon or the USDA for the most current availability.

Customers with a valid SNAP EBT card are enabled to use their benefits to purchase eligible items on Amazon’s platform. These items are typically everyday grocery essentials, such as fruits, vegetables, meat, dairy, bread, and pantry staples.

Eligibility Indication:
Items eligible for purchase using SNAP EBT are clearly marked on Amazon’s website for customer convenience.

In summary, Amazon’s SNAP EBT program presently accommodates customers across numerous states with more being added as the service evolves. The online retailer provides an alternative shopping venue for SNAP beneficiaries, fostering convenient access to essential groceries.

Step-by-Step Guide to EBT Transactions

To use an Electronic Benefits Transfer (EBT) card on Amazon, customers must follow several specific steps for a successful transaction:

  1. Account Setup: Before proceeding with a purchase, customers must link their SNAP EBT card to their Amazon account. This is a one-time setup that involves entering the EBT card information in the payment section of account settings.

  2. Shopping: Customers can then shop for SNAP-eligible items. Eligible items are clearly labeled with “SNAP EBT Eligible.” These typically include essential food items like fruits, vegetables, dairy, meats, and pantry staples.

  3. Selecting EBT as Payment Method:

    • At checkout, customers should select their SNAP EBT card as the payment method.
    • Some items may require an alternative payment method for non-EBT eligible items in the same order.
  4. Entering EBT PIN: Customers need to enter their EBT card PIN to confirm the transaction, just as they would when shopping at a physical store.

  5. Confirming and Placing Order: Before finalizing the purchase, customers should review their order details. If all items in the cart are SNAP EBT eligible and the card has sufficient funds, they can place the order.

  6. Delivery and Pickup: Delivery fees vary based on the total order amount. Orders exceeding a specific amount may qualify for free delivery. Alternatively, customers can choose free pickup where Amazon Fresh is available.

This process allows those receiving government assistance through SNAP to use their benefits conveniently on Amazon, enabling access to a wide variety of food products without the need to visit a physical store.

Troubleshooting Common EBT Issues on Amazon

When customers encounter difficulties using their SNAP EBT card on Amazon, it’s essential to first verify that all items in their shopping cart are EBT eligible. Amazon designates specific grocery items that can be purchased with SNAP benefits.

If a user encounters a checkout issue, being aware that Amazon’s checkout interface may change is important. This could lead to confusion if the layout is different from previous orders. Patience and careful examination of the new interface can help identify the correct options for using EBT during checkout.

In some cases, users might see their EBT card being refused by Amazon. It’s critical to ensure the EBT card is active and up to date. Users should:

  1. Check card balance: Ensure there are sufficient funds for the purchase.
  2. Verify card details: Double-check the card number and other details entered.

If issues persist, reaching out to Amazon’s customer service through the ‘Help’ section on their website can provide targeted assistance. Remember, during periods of high demand, such as a pandemic, response times may be prolonged.

  • Amazon Fresh and Delivery Fees: For Amazon Fresh orders, customers using SNAP EBT without Prime membership may encounter service fees. These fees can range from $6.95 to $9.95 for orders under $100. However, orders over $100 and pickup orders have no delivery charge for EBT users.

Users should be aware that continued issues might arise from Amazon’s end, not the EBT card itself. In such instances, they can attempt to:

  • Check for any notifications or alerts in their Amazon account which may explain the issue.
  • Wait and retry as it might be a temporary technical glitch.

By methodically addressing these common issues, customers can often resolve EBT card usage problems on Amazon.

EBT and Amazon Prime Discounts

Amazon offers a significant discount on Amazon Prime membership to EBT and government assistance recipients. The discount allows eligible individuals to access Amazon Prime for a reduced fee of $6.99 per month instead of the regular price of $14.99 per month.

  • Eligibility: To qualify, an individual must be a recipient of government assistance such as EBT.
  • Benefits: The discounted membership includes:
    • Free two-day shipping on eligible items
    • Access to Prime Video
    • Amazon Fresh delivery options
    • Prime Pantry access

For SNAP EBT customers, Amazon facilitates grocery shopping with equivalent delivery fees for Prime members. Here is a summary of the fees structure for Amazon Fresh deliveries:

Order Total Delivery Fee
Under $50 $9.95
$50 – $100 $6.95
Over $100 Free

Additionally, SNAP EBT customers have the option of free pick-up at Amazon Fresh locations across the United States.

It’s important for interested customers to start with a 30-day free trial to explore the services before committing to the subscription. The steps to sign up are straightforward and can be completed on Amazon’s website, ensuring a seamless enrollment into the discount program.

Customer Support for EBT Questions

Amazon’s customer service provides assistance to users who have questions regarding the usage of Electronic Benefits Transfer (EBT) cards for Supplemental Nutrition Assistance Program (SNAP) purchases. For customers seeking guidance on how to use their SNAP EBT on Amazon, the retailer has set up a specific process.

  • Establishing an Account: Customers are required to have an Amazon account to shop. They should visit to access EBT-related services and follow the on-screen instructions.

  • Adding EBT Cards: Upon account creation, customers can add their SNAP EBT card information to their payment methods.

  • Shopping Guidance: Amazon clearly labels items that are SNAP EBT eligible. Customers can look for these labels while shopping.

  • Checking Out: At checkout, the option to pay with EBT should appear for eligible items once a customer’s card is registered.

  • Limitations and Restrictions: Amazon complies with U.S. Department of Agriculture (USDA) regulations, which includes limiting EBT cards to one per online account.

If customers encounter issues or have additional questions, they can reach out through the Amazon Customer Service portal. Note that EBT cards cannot be used for Amazon Prime memberships.

For further particulars, Amazon provides an FAQ section specifically addressing common EBT and SNAP-related inquiries. Customers will find detailed answers to help navigate the complexities of SNAP EBT payment on Amazon.

Future of EBT Payments on Amazon

As the retail environment evolves, Amazon continues to participate in the United States Department of Agriculture’s (USDA) SNAP Online Purchasing Pilot. The company has enabled eligible customers to use their SNAP EBT benefits for online grocery shopping. This capability reflects a move towards greater accessibility and convenience in food purchasing.

One may anticipate several advancements in the use of EBT payments on Amazon:

  • Expansion: Amazon may further expand the range of products available for purchase with SNAP EBT, providing customers with a wider variety of eligible food items.
  • Integration: Technological improvements could lead to smoother integration of EBT payments into the Amazon shopping platform, streamlining the checkout process for EBT customers.
  • Accessibility: Amazon may enhance features to make the shopping experience more accessible, such as the potential for voice-activated shopping for individuals with disabilities.

As the program matures, Amazon might also implement:

  • Educational Initiatives: Efforts to educate EBT users on nutritional choices and budgeting could be offered through the platform.
  • Feedback Mechanisms: Gathering insights directly from EBT customers to tailor the service could be a focus area.

Amazon’s commitment to this program suggests that the company sees value in serving SNAP beneficiaries long-term and is aligned with the USDA objectives to provide food security for all eligible Americans. The trajectory indicates progress towards a more inclusive online marketplace.

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